After months of (what felt like) every other commercial realtor disappearing when we needed something beyond the first listing they found, we landed on the RE/MAX team. There are many people at RE/MAX whom I hold in very high regard, and for our needs (commercial) we met Sandra (Sam) Lok. When we warned her we (apparently?) weren't an easy client, she just nodded with a smile and declared, "That's OK, because then I'll be the one to say I found your perfect location!". Such positivity, along with professionalism, patience, thoroughness, and genuine care, were what we came to expect from Sam as we embarked on a nearly *2 year* epic of finding, losing, offering, winning, red-tape-gutting, offering, and winning our first commercial property. Every step of the way, Sam became a fixture in our household as she checked in on us every week and always had our best interests in mind. Sam could have walked away from us so many times, but she persevered. Ultimately, she was right: she found the perfect spot for us, and we toasted bubbly together after christening the building. I can't speak with enough appreciation for her or recommend her highly enough. Her knowledge of the industry, the city, the legalities, and "the deal" make her a pillar you can count on no matter the venture you're undertaking
- Scott C